The questions everyone asks. The answers, straight.

Our margin is built into the furniture price, the same way any supplier's is. You're not paying a separate fee for help. For large multi-vendor FF&E projects, we work on a scoped fee agreed in writing up front instead.

On most pieces, yes — the manufacturer sets a hard minimum, and we publish it as the MOQ on each product page. Across the catalog it runs from 2 to 30 units depending on the piece; roughly 20 is the most common, and banquet chairs typically start at 30. Commercial pricing usually starts making sense around 10–20 pieces. If you only need one or two, a retail store is usually the better fit.

Stocked programs: 1–4 weeks plus freight. Made-to-order domestic: 6–14 weeks. Overseas and custom programs: 12–20 weeks plus transit. Anyone quoting dramatically faster is usually quoting the production slot they hope for, not the one they have.

Commercial furniture ships LTL freight (big, heavy, and crated), and the price swings on distance, freight class, and your delivery situation (loading dock versus liftgate, commercial versus residential address). Landed cost means furniture plus crating plus freight to your door in one number.

Customer's Own Material. Instead of picking from a factory's fabric card, you (or your designer) supply fabric from any mill, and the factory upholsters in it. It buys you exactly the look you want and adds a few weeks plus responsibility for the fabric's suitability. Before you commit yardage, we check the rub count, cleanability, and fire rating so the beautiful fabric is also the right one.

Yes. We supply projects across both. For Canadian deliveries, the quote includes the border reality: duties, brokerage, and freight to your province, so the landed number is still the real number. Currency gets stated clearly on every quote so there are no exchange-rate surprises.

Often, yes. Many factories will sell a sample at or near unit cost plus freight, and fabric and finish swatches are usually free. Ask when you request a quote and we'll let you know what's possible for the pieces you're considering.

Note the damage on the delivery receipt before the driver leaves and photograph everything: that preserves the freight claim. Then contact us and we'll work with the carrier and factory on a resolution.

Often, or something close. Send a photo and your quantity and we'll see what we can find in the commercial equivalents.

Real, when it's backed by testing. Genuine contract furniture is built and tested to commercial standards (BIFMA is the one you'll see cited): reinforced frames, rated weight capacities, contract-grade foam and fabrics, finishes that tolerate cleaning chemicals. The marketing version is a residential product with the word 'commercial' in the title. The spec sheet tells you which one you're looking at; we read those so you don't have to.

Yes. Send your spec sheets or FF&E schedule and we'll price to spec. We're comfortable being the supply half of a design-led project.

Sometimes. Stocked programs ship in 1–3 weeks; anything made-to-order (custom finishes, COM upholstery, special sizes) won't make it. Tell us your date and we'll quote what can arrive in time.